Although they claim to have been the first to offer a fried chicken sandwich, Chick-fil-A realized that anyone else could offer a competing product. Therefore, they focused on developing an unbeatable customer experience.
Source: Inman News
What can we learn from a chicken sandwich? 5 key takeaways
Published in Agent, Brokerage, carl medford, Chick-fil-A, Columns, customer service, Opinion, Select, service and teams
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