Coach Darryl Davis offers insight into how a small mistake or moment of carelessness can undermine not only your professional reputation but the industry as a whole.
Source: Inman News
Something as small as a sesame seed can sink an experience
Published in Agent, buyer experience, client experience, client service, Columns, customer service, darryl davis, Lifestyle, Select, seller experience and service
More from AgentMore posts in Agent »
- NAR repeals policy requiring membership for MLS access
- 8 reasons you should never recommend a 50-year mortgage
- Inside Nykia Wright’s master plan to fix NAR and rebuild trust
- What ‘6-7’ reveals about the new real estate attention economy
- Dawn of a new era: Here’s how NAR says it’s changing for its members
More from buyer experienceMore posts in buyer experience »
More from client experienceMore posts in client experience »
- Real estate has become lawsuit-happy, and it’s killing our credibility
- How to audit your brand like a marketing pro
- From Vegas to venture capital: Navigating the uncertain path of the proptech founder
- Enduring elegance: Leadership lessons from Giorgio Armani
- Why agents who ignore branding won’t survive the next 5 years
More from client serviceMore posts in client service »
- A bunch of big real estate teams are making big moves
- 8 ways to create Taylor Swift-level client loyalty in real estate
- Teams Spotlight: The Lisa Cozzi Team, Century 21 AllPoints Realty
- Real estate doesn’t need more disruptors. It needs craftspeople
- What real estate brokerages can learn from luxury hotel brands
More from ColumnsMore posts in Columns »
- 8 reasons you should never recommend a 50-year mortgage
- 5 copy-and-paste direct-mail campaigns that will fuel your best year ever in 2026
- All about the Benjamins: 5 things to know before throwing money at real estate problems
- How to help senior real estate clients right-size with confidence
- Welcome to the Senior Class: Downsizing with a home equity conversion mortgage
More from customer serviceMore posts in customer service »
- How to WOW your clients with a simple communication strategy
- This CMO wants to make Keller Williams the Nike of real estate
- Drunken gunman, new legal filing, Roseanne Barr: Inman’s Top 5
- How a Keller Williams broker saved her agents from a drunken gunman
- 7 wins (and 8 won’ts) our team has discovered while using AI tools
More from darryl davisMore posts in darryl davis »
- What is a 50-year mortgage? The pros and cons of Trump’s proposal
- Falling for 1st impressions: 9 ways to rake in curb appeal this fall
- Recession? Membership? Blessings? Inman Top 5
- Sign, show and sell: The open house playbook that actually works
- Why a better morning routine is your secret lead gen weapon
More from LifestyleMore posts in Lifestyle »
- Jason Oppenheim: ‘Epic’ real estate + big drama makes new ‘Selling the OC’ season the best yet
- ‘Selling the OC’ drops today. Get to know the agents
- Should real estate agents have tattoos? The pros weigh in
- Veterans have been ‘priced out,’ left behind by the housing market
- 7 lessons the Marines taught this CEO about running a brokerage
More from SelectMore posts in Select »
More from serviceMore posts in service »
- 8 reasons you should never recommend a 50-year mortgage
- Inside Nykia Wright’s master plan to fix NAR and rebuild trust
- What ‘6-7’ reveals about the new real estate attention economy
- 5 copy-and-paste direct-mail campaigns that will fuel your best year ever in 2026
- FICO scores, magic phrases, earnings digs: Inman Top 5
Be First to Comment