Real estate companies have the opportunity to craft a distinctive client experience aligned with their brand, values, vision and mission, The Agency’s Rainy Hake Austin writes.
Source: Inman News
What real estate brokerages can learn from luxury hotel brands
Published in Agent, Brand Consistency, Brokerage, Brokerage Experience, client service, Columns, hawaii, High-Touch Client Journey, Hospitality Mindset, inman, Kimpton Hotels, Lifestyle Brands, london, los angeles, luxury, luxury brands, Luxury Client Experience, luxury hotels, luxury lens, luxury market, Luxury Month, luxury real estate, luxury real estate agent, luxury real estate broker, luxury real estate brokerage, mandarin oriental, Rainy Hake Austin, Ritz-Carlton, san diego, san francisco, Select, service, teams, the agency, The Agency RE, Theme Months, theme-month-202507, Training and Development and Waldorf Astoria Hotels and Resorts
More from AgentMore posts in Agent »
- This team is jumping on the private listing platform trend (EXCLUSIVE)
- Redfin on 2026: Affordability improves, sales rise only slightly
- Dual licensing is on the rise. Is it the right move for your business?
- Future-proof your digital footprint for 2026 (and beyond)
- Change strategy as the market shifts to win the listings long game
More from Brand ConsistencyMore posts in Brand Consistency »
More from BrokerageMore posts in Brokerage »
- Redfin on 2026: Affordability improves, sales rise only slightly
- Dual licensing is on the rise. Is it the right move for your business?
- Future-proof your digital footprint for 2026 (and beyond)
- Change strategy as the market shifts to win the listings long game
- Listing leverage: How to win the game of securing sellers
More from client serviceMore posts in client service »
- A bunch of big real estate teams are making big moves
- 8 ways to create Taylor Swift-level client loyalty in real estate
- Teams Spotlight: The Lisa Cozzi Team, Century 21 AllPoints Realty
- Real estate doesn’t need more disruptors. It needs craftspeople
- Broker Spotlight: Tricia Schlosser, Century 21 Morrison Realty
More from ColumnsMore posts in Columns »
- Dual licensing is on the rise. Is it the right move for your business?
- Future-proof your digital footprint for 2026 (and beyond)
- Listing leverage: How to win the game of securing sellers
- Can agents use AI to help with contracts and disclosures?
- 5 lead-generation metrics you must review before 2026 begins
More from hawaiiMore posts in hawaii »
- Fannie and Freddie cleared to back loans of up to $832,750 in 2026
- 3 opportunities agents miss without a top global brand
- ‘Selling the OC’ drops today. Get to know the agents
- Which US cities are the most house poor? (And which are the least?)
- Rocket Mortgage rolls out bullish $822,550 conforming loan limit
More from inmanMore posts in inman »
- Redfin on 2026: Affordability improves, sales rise only slightly
- Change strategy as the market shifts to win the listings long game
- Can agents use AI to help with contracts and disclosures?
- 5 lead-generation metrics you must review before 2026 begins
- Real CEO talks growth in hard times — and how everyone loses in real estate ‘wars’
More from londonMore posts in london »
- Why the Compass-Anywhere merger won’t be real estate’s LVMH
- How one upstart brokerage went from nothing to IPO in 3 years
- MDLLA’s James Harris and David Parnes announce business split after 13 years together
- Umansky: How traveling the world helped me build a massive global referral network
- 9 power plays to win the world’s wealthiest real estate clients
More from los angelesMore posts in los angeles »
- The most iconic house in Los Angeles is now for sale
- What it takes to build a $100M real estate brand with heart
- Why 2026 will reward those who plan with precision, not emotion: Mauricio Umansky
- Luxury’s next phase: What the 2026 buyer really wants
- Delistings and discounts jump as holiday season approaches
More from luxuryMore posts in luxury »
- This team is jumping on the private listing platform trend (EXCLUSIVE)
- Dual licensing is on the rise. Is it the right move for your business?
- Future-proof your digital footprint for 2026 (and beyond)
- The most iconic house in Los Angeles is now for sale
- Why 2026 will reward those who plan with precision, not emotion: Mauricio Umansky
More from luxury brandsMore posts in luxury brands »
More from luxury hotelsMore posts in luxury hotels »
More from luxury lensMore posts in luxury lens »
- This team is jumping on the private listing platform trend (EXCLUSIVE)
- Dual licensing is on the rise. Is it the right move for your business?
- Future-proof your digital footprint for 2026 (and beyond)
- The most iconic house in Los Angeles is now for sale
- Why 2026 will reward those who plan with precision, not emotion: Mauricio Umansky
More from luxury marketMore posts in luxury market »
- This team is jumping on the private listing platform trend (EXCLUSIVE)
- Dual licensing is on the rise. Is it the right move for your business?
- Luxury’s next phase: What the 2026 buyer really wants
- Stock market gains push luxury homebuyers ahead in October
- 5 Back to Basics luxury real estate trends for 2025
More from Luxury MonthMore posts in Luxury Month »
More from luxury real estateMore posts in luxury real estate »
- Future-proof your digital footprint for 2026 (and beyond)
- Luxury’s next phase: What the 2026 buyer really wants
- Stock market gains push luxury homebuyers ahead in October
- Inman is celebrating 30 years of community, and you’re invited
- Brandi Marshall on ‘Selling the OC’ stardom, feuds and a brutal real estate market
More from luxury real estate agentMore posts in luxury real estate agent »
- Future-proof your digital footprint for 2026 (and beyond)
- How to craft bespoke marketing for ultra-high-net-worth buyers
- LA’s so-called ‘mansion’ tax has failed. It’s time to overturn it
- Ready to raise your price point? Here’s your luxury agent playbook
- Putting it all together: The complete guide to working with athletes and celebrities
More from luxury real estate brokerMore posts in luxury real estate broker »
- Putting it all together: The complete guide to working with athletes and celebrities
- How an agent becomes ‘the chosen one’ for celebrities and athletes
- How to create a purpose-built brand for luxury real estate
- Women, Wealth and Real Estate: How Daniela Pagani takes control
- 7 secrets to unlock the hidden potential in your luxury agents
More from luxury real estate brokerageMore posts in luxury real estate brokerage »
More from mandarin orientalMore posts in mandarin oriental »
More from Rainy Hake AustinMore posts in Rainy Hake Austin »
- Luxury’s next phase: What the 2026 buyer really wants
- Compass provides long-awaited clarity on the Anywhere merger
- How boutique brokerages can outpace big-box brands with value-added systems and programs
- 5 Back to Basics luxury real estate trends for 2025
- Your brand isn’t what you say it is (it’s what others see)
More from Ritz-CarltonMore posts in Ritz-Carlton »
More from san diegoMore posts in san diego »
- Bayview merger positions Guild Mortgage for refinancing boom
- Delistings and discounts jump as holiday season approaches
- The fallout from NAR’s big reversal: Take the Intel Index survey today
- 53% of US homes lost value from 2024 — but it’s not a crash
- Inman is celebrating 30 years of community, and you’re invited
More from san franciscoMore posts in san francisco »
- Delistings and discounts jump as holiday season approaches
- In crowded virtual staging category, Collov AI offers ease, affordability: Tech Review
- 53% of US homes lost value from 2024 — but it’s not a crash
- Welcome to the Senior Class: Downsizing with a home equity conversion mortgage
- 15% of homebuyers ‘ghosted’ homesellers in September
More from SelectMore posts in Select »
- This team is jumping on the private listing platform trend (EXCLUSIVE)
- Redfin on 2026: Affordability improves, sales rise only slightly
- Dual licensing is on the rise. Is it the right move for your business?
- Future-proof your digital footprint for 2026 (and beyond)
- Change strategy as the market shifts to win the listings long game
More from serviceMore posts in service »
- Dual licensing is on the rise. Is it the right move for your business?
- Future-proof your digital footprint for 2026 (and beyond)
- Change strategy as the market shifts to win the listings long game
- Listing leverage: How to win the game of securing sellers
- Can agents use AI to help with contracts and disclosures?
More from teamsMore posts in teams »
- This team is jumping on the private listing platform trend (EXCLUSIVE)
- Dual licensing is on the rise. Is it the right move for your business?
- Future-proof your digital footprint for 2026 (and beyond)
- Change strategy as the market shifts to win the listings long game
- Listing leverage: How to win the game of securing sellers
More from the agencyMore posts in the agency »
- The most iconic house in Los Angeles is now for sale
- Why 2026 will reward those who plan with precision, not emotion: Mauricio Umansky
- Luxury’s next phase: What the 2026 buyer really wants
- American Real Estate Association hires Mary-Frances Coleman as inaugural executive director
- Jason Oppenheim: ‘Epic’ real estate + big drama makes new ‘Selling the OC’ season the best yet
More from Theme MonthsMore posts in Theme Months »
- From Vegas to venture capital: Navigating the uncertain path of the proptech founder
- Want AI to recommend you in online search? Do these 7 things
- AI expert: Agents must harness AI or be replaced by those who do
- Practical magic! How to use AI for real estate disclosures
- How I script, edit and caption real estate videos FAST using AI
More from theme-month-202507More posts in theme-month-202507 »
Be First to Comment