Orlando-based Keller Williams broker Oglah Gatamah shares how she protected her agents from a gunman who walked into her office in February. Gatamah said leaders must balance customer service with safety.
Source: Inman News
How a Keller Williams broker saved her agents from a drunken gunman
Published in Agent, agent safety, agent training, broker safety, Brokerage, brokerage safety, Coded Entry, Crisis Response, customer service, florida, inman, keller williams, Keller Williams Legacy Realty, Kenya, Law Enforcement Partnership, leadership, Lifestyle, Marian McPherson, Markets & Economy, mass shootings, mo anderson, Oglah Gatamah, orlando, post traumatic stress disorder, ptsd, real estate agent safety, real estate brokerage, residential real estate, safety, safety and security, Safety Upgrades, security cameras, Select, Target, team leadership, team management and teams
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