Survey finds lenders that have remained staffed up and invested in digital processes that streamline the mortgage process are crushing their competitors on customer satisfaction.
Source: Inman News
Homebuyer challenges offer an opportunity for lenders: JD Power
Published in AI, Buyers Tools, customer service, home prices, J.D. Power, J.D. Power Mortgage Origination Satisfaction, Mortgage, mortgage rates, Select and Technology
More from AIMore posts in AI »
- Homebuyers like ‘high-touch’ loan advisors equipped with tech tools
- Why 88% of agent conversations never make it to the CRM
- What Starbucks, TikTok and Taco Bell can teach us about marketing
- New Opendoor CEO’s plan: ‘Buy more good homes and get more good sellers through our funnel’
- EXp digs at Compass during Q3 earnings as agent retention soars
More from Buyers ToolsMore posts in Buyers Tools »
More from customer serviceMore posts in customer service »
- How to WOW your clients with a simple communication strategy
- This CMO wants to make Keller Williams the Nike of real estate
- Drunken gunman, new legal filing, Roseanne Barr: Inman’s Top 5
- How a Keller Williams broker saved her agents from a drunken gunman
- 7 wins (and 8 won’ts) our team has discovered while using AI tools
More from home pricesMore posts in home prices »
- Northeast sees strongest price gains in Q3 as median single-family home price hits $426,800
- ‘Signs of deceleration’ bedevil US home prices
- More homes sold. Lower rates. Lower inflation. Where Fannie Mae expects the market to move
- Mortgage rates just hit a new 2025 low. They might be stuck there.
- Discounts, lower mortgage rates give homebuyers deals this fall
More from J.D. PowerMore posts in J.D. Power »
More from MortgageMore posts in Mortgage »
- Pulte refers a 4th Democrat, Rep. Eric Swalwell, for mortage fraud
- FICO scores, magic phrases, earnings digs: Inman Top 5
- Homebuilders’ rate buydowns are leaving buyers underwater: WSJ
- Stop freaking out about 50-year mortgages. They might save the housing market
- Homebuying off to strongest November start since 2022
More from mortgage ratesMore posts in mortgage rates »
- NAR economist predicts post-shutdown real estate ‘boom’
- Homebuying off to strongest November start since 2022
- Veterans have been ‘priced out,’ left behind by the housing market
- Housing recession? K-shaped trends? The dollars and ‘sense’ of today’s economy
- AI helps UWM seize the day, make the most loans in 4 years in Q3
More from SelectMore posts in Select »
- HUD shifts homeless policy away from providing permanent housing
- Pulte refers a 4th Democrat, Rep. Eric Swalwell, for mortage fraud
- RateMyAgent and Curated Social merge to form Renowned platform
- ‘He didn’t even say he was sorry’: Brooklyn investor gets prison time for 12-year deed fraud scheme
- NAR scores a victory in buyer commission lawsuit
More from TechnologyMore posts in Technology »
- RateMyAgent and Curated Social merge to form Renowned platform
- Zillow defends private listing rule, criticizes Compass in new filing
- Homebuyers like ‘high-touch’ loan advisors equipped with tech tools
- Realtor.com puts ‘spotlight’ on listing agents with new feature
- Why 88% of agent conversations never make it to the CRM
Be First to Comment