The core thesis behind the NPS is that there’s one question you can ask clients that reveals what they really think of your business. Here’s how you can use it to ramp up referrals.
Source: Inman News
Have you heard of the NPS? Here’s why it’s a great referral tool
Published in Agent, Brokerage, clients, Coaching, Coaching & Training Month, customer survey, net promoter score, NPS, prospects, referral, referrals, relationships, Select, service, sphere and theme-month-202008
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