The Consumer Financial Protection Bureau warns of reputational and legal risks of relying on “deficient chatbots” as the primary mode of interacting with customers.
Source: Inman News
Regulators are tracking complaints about ‘deficient’ financial chatbots
Published in AI, artificial intelligence, chatbot, Consumer Financial Protection Bureau, loan servicing, Mortgage, mortgage technology, Mr. Cooper and Technology
More from AIMore posts in AI »
- Paraspot AI sees the future of property inspection: Tech Review
- 41 years, 8 lessons, 1 truth about real estate that never changes
- AI basics for agents: How to get started with confidence
- Homebuyers like ‘high-touch’ loan advisors equipped with tech tools
- Why 88% of agent conversations never make it to the CRM
More from artificial intelligenceMore posts in artificial intelligence »
More from chatbotMore posts in chatbot »
- Real estate AI firm Shilo raises $2.6M in seed round
- Will your chatbot get you canceled? 10 AI questions to ask
- How well do you remember 2023’s biggest real estate stories?
- Reorzo’s location marketing solution needs to find itself first: Tech Review
- Compass adds new AI marketing tool to its tech platform
More from Consumer Financial Protection BureauMore posts in Consumer Financial Protection Bureau »
- Welcome to the Senior Class: Downsizing with a home equity conversion mortgage
- There’s nobody in charge of looking out for waste, fraud and abuse at Fannie and Freddie’s regulator
- Embattled Fed Governor Lisa Cook says tariffs fueling inflation
- 2025 a banner year for mortgage deregulation and legislation
- What every real estate pro should know about kickback rules
More from loan servicingMore posts in loan servicing »
- Homebuyers like ‘high-touch’ loan advisors equipped with tech tools
- AI key to growing Rocket, Redfin and Mr. Cooper under one roof
- Trump signs bill curtailing sale of mortgage trigger leads in 180 days
- LoanDepot shares surge on bullish call by Citron Research
- Mr. Cooper shareholders approve merger with Rocket Companies
More from MortgageMore posts in Mortgage »
More from mortgage technologyMore posts in mortgage technology »
More from Mr. CooperMore posts in Mr. Cooper »
More from TechnologyMore posts in Technology »
- Paraspot AI sees the future of property inspection: Tech Review
- Dawn of a new era: Here’s how NAR says it’s changing for its members
- RateMyAgent and Curated Social merge to form Renowned platform
- Zillow defends private listing rule, criticizes Compass in new filing
- Homebuyers like ‘high-touch’ loan advisors equipped with tech tools
Be First to Comment