Survey finds lenders that have remained staffed up and invested in digital processes that streamline the mortgage process are crushing their competitors on customer satisfaction.
Source: Inman News
Homebuyer challenges offer an opportunity for lenders: JD Power
Published in AI, Buyers Tools, customer service, home prices, J.D. Power, J.D. Power Mortgage Origination Satisfaction, Mortgage, mortgage rates, Select and Technology
More from AIMore posts in AI »
- Can agents use AI to help with contracts and disclosures?
- Why your brand needs a ‘vibe’ (not red and green) this holiday season
- Zillow’s SkyTour uses complex 3D tech to simplify home search
- In crowded virtual staging category, Collov AI offers ease, affordability: Tech Review
- AI slop is flooding social feeds and reshaping real estate marketing
More from Buyers ToolsMore posts in Buyers Tools »
- Fannie and Freddie cleared to back loans of up to $832,750 in 2026
- Offerpad home sales, acquisitions hit new low in Q3 2025
- Equifax cuts VantageScore 4.0 mortgage credit scores to $4.50
- Lenders getting a jump on higher 2026 conforming loan limits
- With fresh capital, Knock ups the limit on its bridge loans to $1M
More from customer serviceMore posts in customer service »
- 41 years, 8 lessons, 1 truth about real estate that never changes
- How to WOW your clients with a simple communication strategy
- This CMO wants to make Keller Williams the Nike of real estate
- Drunken gunman, new legal filing, Roseanne Barr: Inman’s Top 5
- How a Keller Williams broker saved her agents from a drunken gunman
More from home pricesMore posts in home prices »
- Delistings and discounts jump as holiday season approaches
- ‘More persistent headwinds’ plague housing market as prices barely budge
- Rising unemployment revives prospects for December rate cut
- Northeast sees strongest price gains in Q3 as median single-family home price hits $426,800
- ‘Signs of deceleration’ bedevil US home prices
More from J.D. PowerMore posts in J.D. Power »
More from MortgageMore posts in Mortgage »
- Bayview merger positions Guild Mortgage for refinancing boom
- Rep. Eric Swalwell sues Pulte, FHFA, Fannie Mae and Freddie Mac
- Homebuyers came out in force last week, and rates are trending down
- Fannie and Freddie cleared to back loans of up to $832,750 in 2026
- Realtor who tipped Pulte to Schiff loans now a witness [EXCLUSIVE]
More from mortgage ratesMore posts in mortgage rates »
- Redfin on 2026: Affordability improves, sales rise only slightly
- Shutdown blip, or worrying trend? Agent pipelines thin in November
- Homebuyers came out in force last week, and rates are trending down
- October was another slow month for pending home sales
- Delistings and discounts jump as holiday season approaches
More from SelectMore posts in Select »
- This team is jumping on the private listing platform trend (EXCLUSIVE)
- Redfin on 2026: Affordability improves, sales rise only slightly
- Dual licensing is on the rise. Is it the right move for your business?
- Future-proof your digital footprint for 2026 (and beyond)
- Change strategy as the market shifts to win the listings long game
More from TechnologyMore posts in Technology »
- Future-proof your digital footprint for 2026 (and beyond)
- Zillow’s SkyTour uses complex 3D tech to simplify home search
- In crowded virtual staging category, Collov AI offers ease, affordability: Tech Review
- The IDX lie agents still believe: 5 common misconceptions about real estate websites
- DR Horton gets into AI mortgage tech with Tidalwave stake
Be First to Comment