As a leader, you need to focus more on systems and processes and let your agents determine their own ways of ensuring accountability and motivation, writes Adam Hergenrother. Now is the time for prescriptions rather than descriptions, the what rather than the how.
Source: Inman News
Accountability vs. motivation: Which is more important now?
Published in accountability, Adam Hergenrother, Agent, motivation, planning, Select, service, systems and processes and teams
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