The Consumer Financial Protection Bureau warns of reputational and legal risks of relying on “deficient chatbots” as the primary mode of interacting with customers.
Source: Inman News
Regulators are tracking complaints about ‘deficient’ financial chatbots
Published in AI, artificial intelligence, chatbot, Consumer Financial Protection Bureau, loan servicing, Mortgage, mortgage technology, Mr. Cooper and Technology
More from AIMore posts in AI »
- Can agents use AI to help with contracts and disclosures?
- Why your brand needs a ‘vibe’ (not red and green) this holiday season
- Zillow’s SkyTour uses complex 3D tech to simplify home search
- In crowded virtual staging category, Collov AI offers ease, affordability: Tech Review
- AI slop is flooding social feeds and reshaping real estate marketing
More from artificial intelligenceMore posts in artificial intelligence »
- Future-proof your digital footprint for 2026 (and beyond)
- Can agents use AI to help with contracts and disclosures?
- Real CEO talks growth in hard times — and how everyone loses in real estate ‘wars’
- Zillow’s SkyTour uses complex 3D tech to simplify home search
- How this team leader built a 90% repeat and referral business
More from chatbotMore posts in chatbot »
- Real estate AI firm Shilo raises $2.6M in seed round
- Will your chatbot get you canceled? 10 AI questions to ask
- How well do you remember 2023’s biggest real estate stories?
- Reorzo’s location marketing solution needs to find itself first: Tech Review
- Compass adds new AI marketing tool to its tech platform
More from Consumer Financial Protection BureauMore posts in Consumer Financial Protection Bureau »
- Welcome to the Senior Class: Downsizing with a home equity conversion mortgage
- There’s nobody in charge of looking out for waste, fraud and abuse at Fannie and Freddie’s regulator
- Embattled Fed Governor Lisa Cook says tariffs fueling inflation
- 2025 a banner year for mortgage deregulation and legislation
- What every real estate pro should know about kickback rules
More from loan servicingMore posts in loan servicing »
- Bayview merger positions Guild Mortgage for refinancing boom
- Homebuyers like ‘high-touch’ loan advisors equipped with tech tools
- AI key to growing Rocket, Redfin and Mr. Cooper under one roof
- Trump signs bill curtailing sale of mortgage trigger leads in 180 days
- LoanDepot shares surge on bullish call by Citron Research
More from MortgageMore posts in Mortgage »
- Bayview merger positions Guild Mortgage for refinancing boom
- Rep. Eric Swalwell sues Pulte, FHFA, Fannie Mae and Freddie Mac
- Homebuyers came out in force last week, and rates are trending down
- Fannie and Freddie cleared to back loans of up to $832,750 in 2026
- Realtor who tipped Pulte to Schiff loans now a witness [EXCLUSIVE]
More from mortgage technologyMore posts in mortgage technology »
More from Mr. CooperMore posts in Mr. Cooper »
More from TechnologyMore posts in Technology »
- Future-proof your digital footprint for 2026 (and beyond)
- Zillow’s SkyTour uses complex 3D tech to simplify home search
- In crowded virtual staging category, Collov AI offers ease, affordability: Tech Review
- The IDX lie agents still believe: 5 common misconceptions about real estate websites
- DR Horton gets into AI mortgage tech with Tidalwave stake
Be First to Comment