Both companies have invested heavily in AI. But while Rocket consistently earns high marks for loan servicing, Mr. Cooper’s J.D. Power rankings have been subpar…
Posts published in “U.S. Bank”
RocketRentRewards lets homebuyers earn closing cost credits equal to 10 percent of their verified rent payments over the past year, or $2,160 for those paying…
Homebuyers don’t just want good rates. They want lenders to solve problems that will keep them from getting to the closing table, J.D. Power finds. …
With Fannie and Freddie leading the charge, a growing number of lenders are using special purpose credit programs to boost homeownership in underserved communities. Source:…
J.D. Power’s annual Mortgage Servicer Satisfaction Study finds customer satisfaction is 26 percent higher when mortgages are originated and serviced by the same company. Source:…
Digital self-service combined with live personal service is key to retaining younger mortgage customers, J.D. Power concluded, with faster approval times demonstrating that the application…
Refinances are decreasing as purchases take over market share. These top 10 purchase lenders from 2020 are best prepared to dominate lending in 2021. Source:…
Mortgage lenders saw record volume in 2020, with refinances leading the way. Here are the top lenders that dominated refinances last year. Source: Inman…
Mortgage brokers claimed more than 20 percent of market share for the first time in over a decade this January, and these 10 companies are…