Both companies have invested heavily in AI. But while Rocket consistently earns high marks for loan servicing, Mr. Cooper’s J.D. Power rankings have been subpar…
Posts published in “Truist”
David Smith will oversee Truist’s direct, correspondent and warehouse mortgage channels as well as servicing for more than 1.2 million homeowners. Source: Inman News
J.D. Power’s annual Mortgage Servicer Satisfaction Study finds customer satisfaction is 26 percent higher when mortgages are originated and serviced by the same company. Source:…
Digital self-service combined with live personal service is key to retaining younger mortgage customers, J.D. Power concluded, with faster approval times demonstrating that the application…
The LGBTQ+ Real Estate Alliance is one of two organizations that formed earlier this year amid tumult at the National Association of Gay and Lesbian…