Technology like AI is helping lenders do a better job of providing useful guidance and advice to borrowers, boosting customer satisfaction and repeat business: J.D.…
Posts published in “Rocket Mortgage”
On this episode, Cloze CEO Dan Foody reveals that 88 percent of conversations never enter the CRM and only about a third of CRM contacts…
Mia, a generative AI loan officer assistant that UWM rolled out in May, has made more than 400,000 calls — often to alert past clients…
The 2.4 percent increase ahead of an official announcement in November surpasses more cautious 1.5 percent increases adopted last month by UWM, Pennymac, CrossCountry and…
Judge rules that appraisal independence regulations do not preclude lenders and appraisal management companies from taking action to remedy biased appraisals. Source: Inman News
After the bill takes effect in March, credit bureaus will still be able to sell trigger leads to a borrower’s current mortgage lender, loan servicer,…
Rocket hopes the $9.4 billion deal will help it capture 20 percent of all mortgage refinancing and wrest back its title as the nation’s biggest…