When you know the strengths, weaknesses and gaps in your business, your competition and your market, you don’t chase growth — you attract it, broker…
Posts published in “client services”
Team lead Jen Berbas writes that taking into account the client perspective and experience at every stage of the transaction allows you to optimize their…
A full-service agent provides superior service and focuses on the client’s best interest. That’s what sets their performance apart, according to The Agency’s President Rainy…
It is so easy to dismiss someone because they may make a request you do not understand or even think is stupid, writes team leader…