Homebuyers don’t just want good rates. They want lenders to solve problems that will keep them from getting to the closing table, J.D. Power finds. …
Posts published in “chase”
With Fannie and Freddie leading the charge, a growing number of lenders are using special purpose credit programs to boost homeownership in underserved communities. Source:…
J.D. Power’s annual Mortgage Servicer Satisfaction Study finds customer satisfaction is 26 percent higher when mortgages are originated and serviced by the same company. Source:…
Digital self-service combined with live personal service is key to retaining younger mortgage customers, J.D. Power concluded, with faster approval times demonstrating that the application…
Taking a page from the playbook of a fintech upstart, the nation’s largest title insurance underwriter is making an automated title decision engine available to…
Mortgage brokers claimed more than 20 percent of market share for the first time in over a decade this January, and these 10 companies are…
The lender will pay the Chicago homeowner $50k and provide mandatory training to its employees on fair lending and appraisals. Source: Inman News
The Paycheck Protection Program has allocated nearly $660 billion for small businesses. Despite glitchy application systems and unresponsive lenders, a number of agents now say…
Seven years ago, I said that buying a home should be as easy as making a latte. My theatrics weren’t enough to make that vision…
The Paycheck Protection Program will potentially give real estate agents free money. But the program’s launch has had a rocky start. Source: Inman News