Technology like AI is helping lenders do a better job of providing useful guidance and advice to borrowers, boosting customer satisfaction and repeat business: J.D.…
Posts published in “chase”
Trainer Bernice Ross shares 10 effective fall listing refresh strategies real estate agents can use to attract buyers, boost curb appeal and close more deals…
Both companies have invested heavily in AI. But while Rocket consistently earns high marks for loan servicing, Mr. Cooper’s J.D. Power rankings have been subpar…
The Alliance is seeking six figures in damages from Ryan Weyandt, who resigned as CEO last year. Weyandt is also facing felony charges for alleged…
RocketRentRewards lets homebuyers earn closing cost credits equal to 10 percent of their verified rent payments over the past year, or $2,160 for those paying…
Homebuyers don’t just want good rates. They want lenders to solve problems that will keep them from getting to the closing table, J.D. Power finds. …
With Fannie and Freddie leading the charge, a growing number of lenders are using special purpose credit programs to boost homeownership in underserved communities. Source:…
J.D. Power’s annual Mortgage Servicer Satisfaction Study finds customer satisfaction is 26 percent higher when mortgages are originated and serviced by the same company. Source:…
Digital self-service combined with live personal service is key to retaining younger mortgage customers, J.D. Power concluded, with faster approval times demonstrating that the application…
Taking a page from the playbook of a fintech upstart, the nation’s largest title insurance underwriter is making an automated title decision engine available to…